Patient Complaints

The Rehabilitation Hospital of Rhode Island is dedicated to providing the highest level of patient safety. Our patient admission packet contains information about the hospital's Patient Complaint Policy. Patient-related complaints should be reported to the nursing supervisor or to a member of the hospital's management staff.

How do you file a concern/complaint with The Joint Commission?

The preferred method for submitting a concern is through their online submission form as it allows for more direct, timely receipt and review of your concerns.

• Online: Submit a new patient safety event or concern at:

https://apps.jointcommission.org/QMSInternet/IncidentEntry.aspx

• Online: Submit an update to your incident (You must have your incident number)

• Mail:

Office of Quality and Patient Safety

The Joint Commission

One Renaissance Boulevard

Oakbrook Terrace, IL 60181